Privacy Policy
Privacy Policy
Last Updated: 1/1/2025
1. Personal Information We Collect
We collect the following personal information to provide pharmacy services and comply with legal requirements:
-
Identifiers: Name, contact details (email, phone, address), date of birth.
-
Health Information: Prescription details, medical history, insurance information.
-
Financial Data: Payment card details, billing address.
-
Technical Data: IP address, device type, browser, and usage patterns via cookies.
2. How We Use Your Information
Your information is used to:
-
Process prescriptions, coordinate with healthcare providers, and manage insurance claims.
-
Communicate about orders, refills, or health-related updates.
-
Personalize your experience and improve our services.
-
Send promotional messages (only with your explicit consent).
-
Comply with legal obligations and protect against fraud.
3. Sharing of Personal Information
We share your data only as necessary for service delivery:
-
Healthcare Providers: Pharmacists, doctors, and insurers to fulfill prescriptions.
-
Service Partners: Payment processors, IT vendors, and shipping carriers (under strict confidentiality agreements).
-
Legal Compliance: When required by law (e.g., court orders, public health obligations).
SMS Consent Statement:
SMS consent is not shared with third parties for marketing purposes.
4. Data Security
We implement industry-standard measures to protect your data, including encryption and access controls.
5. Policy Updates
Updates will be posted here. Continued use of our services constitutes acceptance.
Text Message (SMS) Cancellation Policy
To opt out of SMS communications:
-
Reply STOP to any message.
-
Call 909-300-0365 for assistance.
After Opting Out:
-
You will receive a confirmation SMS.
-
No further messages will be sent, except critical service alerts (e.g., prescription readiness).
Note: Message and data rates may apply. Consent to SMS is voluntary and not a condition of purchase.
For questions, contact Trucare pharmacy at 909-300-0365
This policy complies with applicable laws, including HIPAA, TCPA, and FTC guidelines.
Key Compliance Notes:
-
Explicitly states SMS consent is not shared for marketing.
-
Includes opt-out methods and post-cancellation process.
-
Separates mandatory service alerts from promotional messages.
-
Links to contact details for user inquiries.
Terms and Condition Data Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with service providers who assist us in operating our SMS services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. Your Choices You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. After opting out, you will no longer receive SMS messages from us. Contact Us If you have any questions about this Privacy Policy, please contact us at 909-300-0365 This template provides a general framework, but it's important to tailor it to your specific practices and consult with legal counsel to ensure compliance with all applicable laws and regulations. 3. Terms and Conditions with Required Disclosures: Your Terms and Conditions should outline the rules and guidelines for users subscribing to your SMS services. Here's a template: Terms and Conditions Introduction By opting into Trucare Pharmacy's SMS service, you agree to receive SMS messages from us and adhere to the following terms and conditions. Opt-In Requirements By subscribing to our SMS alerts, you consent to receive recurring messages from Trucare Pharmacy. Message frequency may vary. Opt-Out Instructions You can opt out of SMS messages at any time by replying "STOP" to any message. You will receive a final confirmation message, and no further messages will be sent to your device. Cost and Fees Message and data rates may apply. Please consult with your mobile carrier for details. Privacy Your privacy is important to us. Please review our Privacy Policy [link to Privacy Policy] to understand how we collect and use your information. Changes to Terms We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting. Your continued subscription to our SMS service constitutes your acceptance of the revised terms. Contact Information For support or questions, contact us at 909-300-0365 Ensure that your Terms and Conditions are easily accessible to users, and consider consulting with legal counsel to tailor them to your specific needs and ensure compliance. By implementing these examples and templates, you can address the issues identified in your TCR registration rejection and ensure compliance with SMS marketing regulations.